nc-charlotte@loanfactory.com

Office hours:
  • Monday - Friday: 9:00 AM - 6:00 PM
  • Saturday: By Appointment
State Licenses :
Complaints:

If you would like to report a complaint, please contact our Client Advocate Department at:

We will respond as soon as possible.

Google Reviews
kyungchan lee
kyungchan lee
2025-01-09
I highly recommend this company. They were incredibly helpful throughout the entire mortage process. Especially, Teena and Samantha explained everything clearly and answered all of my questions thoroughly. I would definitely recommend the Loan Factory to anyone looking for a mortgage broker.
Joseph Mai
Joseph Mai
2022-08-15
Thanh Dao and Hoai Ngo were very helpful. They made the process easy for me. Highly recommend.
Yor Eban
Yor Eban
2022-07-18
The work style is very good
Tap Pham
Tap Pham
2022-06-28
I recently applied for a mortgage with Loanfactory for a new construction house. I selected Loanfactory simply because it has helped my Brother, Sister with their mortgage loans in the past, and the results have been very satisfactory. For my mortgage loan, I have worked with a Team at Loanfactory helping me with the entire process and not only I got a competitive rate but also was able to close the house on schedule. I would be remised if I didn’t give a Shout Out to Yen Cao. She is very professional, and very efficient. Things that I needed done, she got it done. Thanks again Yen for all your hard work. I will definitely work with Loanfactory again on my next house purchase.
Tony Nguyen
Tony Nguyen
2022-06-23
I just bought the first house. Chi Hoang, Hoai Ngo and Steve Nguyen helped me through the whole process buying the house. Their team was very professional, easy communication, friendly and replies quickly to any questions, walked me through carefully on every details. I would highly recommend loan factory to everyone that trying to get the loan for their homes. Thank you guy very much.
Khue Nguyen
Khue Nguyen
2022-06-21
It was a great pleasure to work with Loan Factory on my mortgage loan. Loan officer Phoenix Nguyen and Yen Cao were extremely helpful on helping and explaining to me step by step of my loan application. They guided me and made this loan application a stressful-free process. Thank you all for your time and efforts advising me on this.
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